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Shipping Policy
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These terms of use ("terms of use") between and the users of the website ("you" or "your" or "yourself" or "user") describe, inter alia, the terms of use, purchase of goods and services, www.jaycot.com ("website").
Please read the terms of use carefully before purchasing any products or availing any services on the website. Any purchase made by you through the website of the products/ services shall signify your acceptance of the terms of offer for sale and your agreement to be legally bound by the same.
In addition to the foregoing, you shall also be bound by the terms of use of the website, terms of use issued by the vendor or additional terms of service which are displayed with the selection of the product, if any ("additional terms") at the website. If there is any conflict between the terms of use and the additional terms, the additional terms shall take precedence in relation to that sale.
If you do not agree with the terms of offer for sale, please do not access the website for any purchase.
The Website is a platform that facilitates the online sale and purchase of JAYCOT branded merchandise and services ("Services") offered by JAYCOT .COM. The Services are offered to the Users through various modes which shall include but not be limited to, sale of various products and services, sale of products etc. The JAYCOT.COM are the sellers of products and services on the Website and will be solely responsible to You for the products sold through the Website.
You acknowledge that JAYCOT has the right to change or discontinue any Service at any time, without notice. You further acknowledge that JAYCOT may add or modify the procedures, modes, processes or conditions of purchase at any time to adapt to changes that JAYCOT may make to the Services. You agree that JAYCOT shall not be liable to You or to any third party for any modification, suspension or discontinuance of any aspect of the Services.
JAYCOT, through the Website also makes available of variety of branded products at an agreed price to You. Purchase of such products will be subject to the Terms of USE and such other additional terms, if any, as specified by the JAYCOT.
JAYCOT offers SHIPPING for all the products on the Website as per the company's policy, which may be changed by JAYCOT without any notice to You. Octroi charges, wherever applicable, is borne and paid by the JAYCOT and not to be borne by User.
All the Products are governed by the terms of warranties provided by the respective manufacturer/ brands. However, in case any product is covered under seller warranty, it shall be specifically mentioned under the product details.
The price of products offered on the Website is either equal to or lesser than the Maximum Retail Price ("MRP") i.e., the discounted rate prescribed for those products. The MRP and other statutory declarations shall be mentioned on the products and/or on its packaging in accordance with applicable laws.
In the event You purchase any electronic product/s from the Vendors, JAYCOT shall not be liable for any fault arising from these electronic product/s. You are requested to visit the nearest service station as per user manual, if any or as indicated by the Vendor/s for any default in the electronic product/s. In case if there is no service station located close to you, then, in such circumstances, JAYCOT shall recall the product/s upon your request and send it to the service station on Your behalf. The personnel of service station shall directly get in touch with You for the cost incurred.
You should take all responsibility for your own actions in utilizing the services purchased by You and JAYCOT shall not be liable for any such action.
You represents that You are of legal age to form a binding contract with JAYCOT and are not a person barred from receiving services under the laws as applicable in India.
You confirm that JAYCOT shall not be responsible for any deficiency in payment of consideration payable towards the services purchased from the Website.
JAYCOT does not offer any refunds against any services already purchased from the Website unless, any error has occurred during the purchase or redemption of such services which is directly attributable to JAYCOT
JAYCOT strives to provide You with the best prices possible on products and services You buy or avail of from the Website. However, JAYCOT does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You.
While JAYCOT strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, JAYCOT may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. JAYCOT will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If JAYCOT cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made..
In certain cases, specifically with regard to particular products/ services, You might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard You agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. Snapdeal expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card.
Your shipping address, pin code will be verified with the database of JAYCOT before You proceed to pay for Your purchase. In the event case Your order is not serviceable by our delivery partners or the merchant or the area is not covered, we would request You to provide us with an alternate shipping address which we expect to have on our partner/merchant's delivery list. In case there is any dispute regarding the shipment of the product or services for the area not covered by JAYCOT, in such cases JAYCOT will not be responsible for the non-delivery of the product. JAYCOT doesn't deliver items internationally. However, You can make purchases on the website from anywhere in the world but at the same time ensuring the shipping address is within India.
In case You book multiple order for the Products and Services in one transaction, JAYCOT would endeavor to ship all Products together. However, this may not always be possible due to some product characteristics and/or logistics' issues. If You purchase multiple Products in single transaction, then all the Products would be dispatched to a single shipping address given by You. If You wish to ship Products to different addresses, then You should book the orders separately based on the delivery addresses.
Cancellation by JAYCOT:There may be certain orders that JAYCOT is unable to accept and must cancel. JAYCOT reserves the right, at JAYCOT 's sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by JAYCOT 's credit and fraud avoidance department. JAYCOT may also require additional verifications or information before accepting any order. JAYCOT will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or JAYCOT.
Cancellation by the User: In case of requests for order cancellations, JAYCOT reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if JAYCOT receives a cancellation notice and the order has not been processed/ approved by JAYCOT, JAYCOT shall cancel the order and refund the entire amount to You within a reasonable period of time. JAYCOT will not be able to cancel orders that have already been processed. JAYCOT has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by JAYCOT and accept JAYCOT 's decision regarding the cancellation.
JAYCOT reserves the right to cancel any orders that classify as 'Bulk Order' as determined by JAYCOT as per certain criteria. Any JAYCOT Reward Point or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz:
Unless due to Your negligence, in the event the Vendor fails to complete a sale of a product or a service when presented by You with a valid Voucher or otherwise, You acknowledge that the vendor will be solely liable to reimburse such amount as has already been paid by You for the purchase of such order. Further, You agree that JAYCOT will not be held liable for failure of the Vendor to make available any product or service therein.
JAYCOT DOES NOT CONTROL, ENDORSE OR ACCEPT RESPONSIBILITY FOR ANY PRODUCT (INCLUDING BUT NOT LIMITED TO PRODUCT CATALOGUES) OR SERVICES OFFERED BY THIRD PARTIES ACCESSIBLE THROUGH THE WEBSITE OR ANY LINKED SITES. JAYCOT MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT, AND SHALL NOT BE LIABLE FOR, THE VENDOR OR ANY SUCH THIRD PARTIES, THEIR PRODUCTS OR SERVICES, INCLUDING REPRESENTATIONS RELATING TO NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. ANY TRANSACTIONS THAT YOU MAY HAVE WITH SUCH THIRD PARTIES ARE AT YOUR OWN RISK. THE PRODUCTS SHALL BE SUBJECT TO VENDOR'S TERMS AND CONDITIONS FOR WARRANTY, SERVICE AND MAINTENANCE, AND JAYCOT DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE SAME. JAYCOT ALSO DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE USAGE OF THE PRODUCTS BY YOU.
JAYCOT SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY DEFECT IVE OR COUNTERFEIT PRODUCTS PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR AND JAYCOT SHALL NOT ASSUME ANY LIABILITY IF THE PRODUCT PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR IS NOT EXACTLY AS PER SPECIFICATIONS DETAILED IN THE PURCHASE CONFIRMATION ORDER.
You agree to indemnify, defend and hold harmless JAYCOT from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by JAYCOT that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Offer For Sale or any Additional Terms applicable to the purchase of products and services on the Website.
In no event shall JAYCOT , its officers, directors, employees, partners or vendors be liable to You, the Vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not JAYCOT has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your purchase of the products and services herein. Notwithstanding anything to contrary, JAYCOT 's entire liability to You under this Terms of USE or otherwise shall be the refund of the money charged from You for any specific Voucher or product or service, under which the unlikely liability arises.
JAYCOT shall not assume any liability for the non-availability of the product, delivery of the product and the installation of the product where required or any action or inaction that might be taken by the Vendor after issue of the Voucher to the User.
These Terms of USE and the relationship between You and JAYCOT shall be governed in accordance with the laws of India without reference to conflict of laws principles.
You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of USE or any transactions entered into on or through the Website or the relationship between You and JAYCOT shall be subject to the exclusive jurisdiction of the courts at HYDERABAD and You hereby accede to and accept the jurisdiction of such courts.
ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY YOU.
At Jaycot, we have tailored our delivery services to meet your timescales and business needs. You can now rely on us as we use the best carriers in the business and is committed to delivering your order accurately, in good condition. Some of the shipping related points are;
Each order would be delivered/shipped only to a single destination address particularized at the time of payment for that order. If you hope to ship products to distinct addresses, you must need to place multiple orders.
We compel our best endeavour to insure that each item in your order is delivered within 2-3 working days of the order date. In certain cases, it may take extend, up-to 5 or more working days, to deliver the order as the product may have to be acquired by the seller where there is a massive demand. Shipping times also differ according to your preferred delivery address, time of day you place your order and availability of your ordered items.
Our agents will ship out orders on all weekdays (Monday to Saturday), excluding public holidays. To assure that your order reaches you in the agile time and in good condition, agents will only execute shipments through reputed courier agencies.
A Shipping Confirmation with your tracking number will be sent to the email address you specified at the time of order
The cost for shipping is calculated and presented on the Checkout page before you complete your order.
Original shipping fees are non-refundable. Shipping fees include the services offered by the courier agency and will not be refunded if an item is reversed for any reason.
If you admit that the product is not in good condition, or if the packaging is damaged, before accepting delivery of the goods, please deny to take delivery of the package, and immediately contact us. We shall make our best endeavour to assure that a replacement delivery is made to you at the earliest.
We believe protecting your privacy is extremely important. This Privacy Policy demonstrates our firm commitment to privacy and describes how we collect and use the information gathered. It is the sole approved statement of our practices regarding the protection of your information through this Site.
Our Site gathers personal information acknowledge to us by our users, such as
We collect the Non – Personal information about your visit such as
We probably use the information we gather online to enhance the products and services we offer to you and for the intended use for which it is provided.
We use your personal information as:
We mainly use Non – Personal information as:
How we Disclose Your InformationWe may disclose your personal information to resolve arguments, inspect problems, and accomplish our Website agreement or Terms of use with Jaycot.
We also may share aggregated statistical data and other non-personal information with our potential and ongoing business partners. Except as declared in this Privacy Policy, we do not use your personal data to a third party without notice to you.
This website may include links to other websites that we do not own or operate. So, we are not liable for the privacy procedures of any third party websites you access from this Website. You should determine the privacy policy of each and every website before accessing the website or submitting any personal or non-personal information to the website.
We use cookies and other technologies that allow us to identify the visitors of our site. They aid us to discover data, such as the type of content the visitor has accessed and the period of time visitor spends on any particular page of the site. We have two types of cookies;
We take reasonable measures to prevent unauthorized interruption to the Site and the misuse, loss or any change of personal information. We have a firewall which serves as a fence to unauthorized users to prevent access to our systems. Once we receive your information we strive to protect your personal information.
Based on Children’s Online Privacy Protection Act (COPPA), children under the age 13 is not permitted to access the website and do not provide any personal information to the website. It can be directed only upon the parent or legal consent. If we find such information we remove it from the database and will restrict them from future access.
We may update this Policy based on the current aspects from time to time. Any alterations we make will be effective immediately upon notice, which we may provide by means of posting on the Site. We ask to periodically review this page to assure your familiarity with the current version of our Policy.
By using the Website, you agree to the use of your data in the way we present in this Privacy Policy. IF YOU DO NOT CONSENT WITH THESE TERMS, DO NOT USE THIS WEBSITE.
If you have any queries about privacy issues, please contact us at Jaycot.com